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Best Airbnb Property Management Companies in Austin, Texas

Jeremy Werden

Written by:

Jeremy Werden

February 5, 2025

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Austin's vibrant short-term rental market has given rise to several local property management companies that understand the unique needs of the city's Airbnb hosts. Here's a curated list of the top 10 local property management companies that have proven their worth in the Austin market.

Top 10 Airbnb Property Management Companies in Austin

MasterHost

Operating in Austin since 2015, MasterHost has built a solid reputation for offering affordable yet comprehensive management services. Their tiered pricing structure starting at 10% makes them accessible to new hosts, while their full-service packages include everything from guest screening to interior design. They've consistently maintained high occupancy rates and positive guest feedback across their 300+ property portfolio.

MasterHost Features and Services

MasterHost offers a comprehensive suite of services tailored for Austin's Airbnb market since 2015, managing over 300 properties in the Greater Austin area1. Their service package includes:

  • Full Guest Communication: 24/7 guest support and response management throughout the booking lifecycle
  • Calendar Management: Automated synchronization across multiple booking platforms
  • Price Optimization: Dynamic pricing strategies to maximize revenue
  • Professional Cleaning: In-house cleaning and laundry services
  • Emergency Response: Round-the-clock support for urgent situations
  • Airbnb SEO: Listing optimization to improve visibility and booking rates

Why We Like MasterHost

Their tiered pricing structure starting at 10% makes them accessible to new hosts while offering premium services, with the flexibility of month-to-month contracts rather than long-term commitments.

MasterHost Pricing and Fees

MasterHost offers three tiered pricing packages starting at 10% for their Basic plan, 12% for their Full plan, and 15% for their Premium plan. All plans include essential services like guest communication, calendar management, and price optimization. The Premium package adds interior design consultation and professional photography. They operate on a monthly contract renewal basis, providing flexibility without long-term commitments. Additional fees include a 3.1% credit card processing fee on nightly rates and cleaning fees charged directly to guests.

MasterHost Pros and Cons

Operating since 2015, MasterHost has established itself as a significant player in Austin's Airbnb management scene. Their service model focuses on comprehensive property management with tiered pricing options.

Pros:

  • Transparent tiered pricing structure starting at 10%, making them one of the most affordable options
  • Proven track record with over 300 properties under management in Austin
  • Strong focus on SEO optimization and multi-platform listing management
  • Consistent 4.9-star rating from verified customers
  • Month-to-month contracts offering flexibility without long-term commitments

Cons:

  • Limited customization options within each pricing tier
  • Additional 3.1% credit card processing fee on all bookings
  • Some reviews mention communication delays during peak seasons
  • Less personalized attention due to large portfolio size

Who We Think MasterHost is Best Suitable For:

MasterHost is ideal for new Airbnb hosts seeking an established company with predictable costs and proven systems. Their tiered pricing structure and month-to-month contracts make them particularly suitable for hosts testing the waters of professional management or those with multiple properties looking for scalable solutions.

512 Retreat

As a locally-grown company, 512 Retreat specializes in luxury vacation rentals and high-end properties in Austin. They excel in marketing properties across multiple platforms and provide comprehensive financial reporting through their 24/7 owner portal. Their dedicated property managers ensure personalized attention to each property, though recent reviews suggest they may need to improve their guest screening process.

512 Retreat Features and Services

As a premier Austin vacation rental company, 512 Retreat focuses on high-end property management with these core services:

  1. Multi-Platform Marketing: Property listing across multiple booking platforms
  2. Financial Management: Timely rent collection and detailed monthly reporting
  3. 24/7 Maintenance: Emergency and routine maintenance coordination
  4. Owner Portal Access: Real-time access to property performance and financials
  5. Professional Photography: High-quality interior and exterior property photos
  6. Linen Services: Professional laundry and linen management

Why We Like 512 Retreat

Their comprehensive owner's admin portal provides real-time access to property performance metrics and financial reporting, offering unprecedented transparency in property management.

512 Retreat Pricing and Fees

512 Retreat structures their management fees based on property type and location within Austin. They charge predictable monthly maintenance fees and emphasize delivering the highest rental rates in the industry. While their exact percentage isn't publicly disclosed, they provide comprehensive services including 24-hour maintenance, detailed housekeeping, property inspections between guests, and linen services. They charge $50 per hour for early check-in or late checkout services.

512 Retreat Pros and Cons

As a locally-focused company, 512 Retreat specializes in luxury vacation rentals in Austin, emphasizing high-end property management and guest experiences.

Pros:

  • Comprehensive owner's admin portal with 24/7 access
  • Strong focus on property maintenance and regular inspections
  • Professional photography and marketing services included
  • Detailed housekeeping services between guests
  • Local expertise in Austin's luxury market

Cons:

  • Higher management fees compared to competitors
  • Some guests report communication issues during emergencies
  • Recent reviews indicate maintenance response delays
  • Limited transparency in pricing structure

Who We Think 512 Retreat is Best Suitable For:

512 Retreat is best suited for owners of luxury properties in prime Austin locations who prioritize high-end guest experiences and comprehensive property care. Their service model works particularly well for hosts who own upscale properties and want a management company with experience in the luxury market.

Surge Property Management

Founded by local real estate expert Humberto, Surge has earned recognition for their hands-on approach and deep understanding of the Texas market. Their simplified agreements and individual attention set them apart, with a proven track record of zero customer departures since their founding. Their pricing starts at 15%, reflecting their premium service level.

Surge Property Management Features and Services

Operating with a strong local focus, Surge provides these essential services:

  1. Multi-Channel Distribution: Listing optimization across multiple platforms
  2. Full-Service Management: Complete property setup and guest communication
  3. Cleaning Services: Professional cleaning and restocking
  4. Dynamic Pricing: Revenue optimization through market analysis
  5. Lock Automation: Smart access management
  6. 24/7 Personal Support: Direct human response to all calls

Why We Like Surge

Their commitment to personal service is demonstrated through their policy of having real people answer every call instead of using AI chatbots or voicemail systems.

Surge Property Management Pricing and Fees

Surge's management fee starts at 15% of booking revenue. Their transparent pricing structure includes full-service management with no hidden fees. They handle all aspects from property setup to guest communication, cleaning, restocking, and reporting. Unlike many competitors, they don't use automated systems - every call is answered by a real person. They've maintained a perfect retention rate since founding, allowing them to offer more flexible contract terms.

Surge Property Management Pros and Cons

Surge has built its reputation on local expertise and personalized service in the Austin market, with a focus on maintaining long-term relationships with property owners.

Pros:

  • Perfect customer retention rate since founding
  • Direct human response to all calls, no automated systems
  • Comprehensive listing distribution across multiple platforms
  • Transparent pricing starting at 15%
  • Strong local market knowledge and presence

Cons:

  • Higher minimum management fee compared to some competitors
  • Limited availability for last-minute property onboarding
  • Selective about properties they accept
  • More rigid screening process for potential properties

Who We Think Surge is Best Suitable For:

Surge is ideal for hosts who value personalized service and direct communication. Their model works best for owners who want a hands-off approach but still desire personal attention and regular updates about their property. They're particularly suitable for hosts with well-maintained properties who prioritize quality over cost.

GuestSpaces

Specializing in high-end homes and lake houses, GuestSpaces has established itself as a boutique management company in Austin. They offer comprehensive services including keyless entry setup and essential amenities management. While they've received mixed reviews recently, their luxury property expertise remains strong.

GuestSpaces Features and Services

Specializing in luxury homes and lake houses in Austin, GuestSpaces offers:

  1. Digital Front Desk: Custom property guide for guests
  2. In-House Teams: Dedicated cleaning and maintenance staff
  3. Dynamic Pricing Strategy: AI-driven software for revenue optimization
  4. Local Management: Texas-based team with market expertise
  5. Concierge Services: Additional amenities and local recommendations
  6. Professional Inspections: Regular property checks between guests

Why We Like GuestSpaces

Their in-house cleaning and maintenance teams, rather than third-party vendors, ensure consistent quality and intimate knowledge of each property's unique needs.

GuestSpaces Pricing and Fees

GuestSpaces charges a 22% management commission of gross nightly revenue, significantly lower than the industry standard of 30-50%. Additional costs include a $699 annual VRBO subscription, 3.1% credit card processing fee on nightly rates, variable linen and towel packages based on property size, and in-house maintenance at $55/hour with a two-hour minimum. They don't charge extra for routine maintenance during regular housekeeping visits.

GuestSpaces Pros and Cons

GuestSpaces manages over 40 properties in Austin, emphasizing local expertise and comprehensive management services.

Pros:

  • Industry-low 22% management fee structure
  • Month-to-month contracts with 30-day termination notice
  • Dedicated housekeeping teams for consistent cleaning quality
  • Advanced rental technology and keyless entry systems
  • Regular property inspections and asset monitoring
  • In-house maintenance team for quick repairs

Cons:

  • Multiple reviews mention unexpected booking cancellations
  • Some guests report price gouging during peak events
  • Additional fees for credit card processing (3.1%)
  • Higher pricing for maintenance services ($55/hour with 2-hour minimum)
  • Mixed reviews regarding communication during emergencies

Who We Think GuestSpaces is Best Suitable For:

GuestSpaces is ideal for property owners seeking a tech-forward management company with flexible contract terms. Their comprehensive service model works best for owners who prioritize regular property maintenance and are comfortable with dynamic pricing strategies, particularly those with properties in prime Austin locations.

Guestable

A data-driven company, Guestable takes an analytical approach to property management while maintaining strong hospitality standards. They're particularly knowledgeable about Austin's short-term rental regulations and licensing requirements, making them valuable partners for hosts navigating local compliance.

Guestable Features and Services

Focusing on analytical and hospitality-driven management, Guestable provides:

  1. Regulatory Compliance: Expert guidance on Austin's STR regulations
  2. Hospitality Management: Complete guest experience coordination
  3. Deep Cleaning Services: Professional property maintenance
  4. Flexible Rate Structure: Customizable management fees
  5. Check-in Management: Streamlined arrival processes
  6. Market Analysis: Data-driven pricing strategies

Why We Like Guestable

Their analytical approach to property management combines data-driven decision-making with strong hospitality standards, ensuring both optimal performance and guest satisfaction.

Guestable Pricing and Fees

Guestable operates on a commission structure based on booking fees received, with rates typically ranging from 15-25% depending on property type and location in Austin. They specialize in regulatory compliance and hospitality management, with their fee structure covering all aspects of property management including deep cleaning services and market analysis.

Guestable Pros and Cons

Guestable positions itself as an analytical, hospitality-driven management company focusing on owner-friendly services.

Pros:

  • Strong focus on regulatory compliance and licensing
  • Analytical approach to property management
  • Flexible management fee structure
  • Comprehensive hospitality services
  • Deep cleaning services included
  • Strong local market knowledge

Cons:

  1. Management fees can range from 15-25%
  2. Limited transparency about additional costs
  3. Less established compared to other companies
  4. Smaller portfolio of properties

Who We Think Guestable is Best Suitable For:

Guestable is particularly well-suited for property owners who value data-driven decision-making and need assistance with Austin's complex short-term rental regulations. Their service model works best for owners who want a balance between analytical property management and strong hospitality standards.

Austin Vacay

AustinVacay logo

With roots in traditional property management since 2014, Austin Vacay has successfully transitioned into the short-term rental space. They offer comprehensive services including professional photography and exclusive listing on their AustinVacay.com platform. Their in-house cleaning teams and quality linen services have earned them positive reviews.

Austin Vacay Features and Services

Operating since 2014, Austin Vacay has established itself as a dedicated vacation rental management company in Austin:

  1. Full-Scope Property Management: Complete property setup including enhancement and photography services
  2. In-House Cleaning Teams: Dedicated cleaning staff and premium linen services
  3. Dynamic Pricing Strategy: Market-responsive rate adjustments for optimal returns
  4. Proactive Maintenance: Regular inspections and maintenance after each guest
  5. Licensing & Tax Management: Complete handling of regulatory requirements
  6. AustinVacay Platform: Proprietary booking platform for direct reservations
  7. Guest Communication: Round-the-clock guest support and response management

Why We Like Austin Vacay

Their proprietary booking platform AustinVacay.com provides an additional marketing channel exclusive to their managed properties, offering enhanced visibility beyond standard booking platforms.

Austin Vacay Pricing and Fees

As STR Management's booking platform, Austin Vacay's services are included in their management structure. Their pricing includes comprehensive property management services with professional photography, cleaning teams, and premium linen services. While specific percentages aren't publicly listed, they emphasize transparent fee structures with no hidden costs.

Austin Vacay (STR Management) Pros and Cons

Operating through their proprietary platform, Austin Vacay focuses on comprehensive property management services.

Pros:

  1. Proprietary booking platform for additional exposure
  2. Clear communication and instructions
  3. Well-appointed properties with quality amenities
  4. Professional photography included
  5. In-house cleaning teams
  6. Dedicated property maintenance staff

Cons:

  1. Limited transparency about management fee structure
  2. Exclusive platform may limit broader market exposure
  3. Mixed reviews about response times
  4. Less flexible contract terms

Who We Think Austin Vacay is Best Suitable For:

Austin Vacay is best suited for property owners who want their properties featured on a dedicated local platform while still maintaining presence on major booking sites. Their service model works particularly well for owners of well-maintained properties who prefer working with established in-house teams rather than contracted services.

Guest Haus Rentals

Guest Haus Rentals Logo

Guest Haus Rentals is a boutique management company focused on creating unique guest experiences, Guest Haus Rentals has carved out a niche in Austin's competitive market. Their attention to detail and personalized approach to property management has earned them loyal property owners.

Guest Haus Rentals Features and Services

A locally-owned Austin company specializing in transforming properties into memorable guest experiences:

  1. Property Staging: Professional design and staging services
  2. Local Market Expertise: Deep knowledge of Austin's rental landscape
  3. Guest Experience Management: Comprehensive guest support throughout stays
  4. Property Enhancement: Design and amenity optimization
  5. Flexible Fee Structure: Net-based management fees after expenses
  6. Professional Maintenance: Network of trusted maintenance professionals

Why We Like Guest Haus

Their staging and design services are specifically tailored to Austin's market, helping properties stand out with local charm and character that resonates with guests.

Guest Haus Rentals Pricing and Fees

Guest Haus Rentals offers direct booking options with no extra platform fees, focusing on clear and honest pricing. Their management services include personalized property care and staging services. While their exact commission rate isn't publicly disclosed, they emphasize transparent pricing with no hidden fees or additional charges for essential services.

Guest Haus Rentals Pros and Cons

As a boutique management company focused on creating unique guest experiences in Austin:

Pros:

  1. Professional staging and design services tailored to Austin's market
  2. Strong local market expertise and knowledge
  3. Flexible fee structure based on net revenue
  4. Dedicated property enhancement services
  5. Network of trusted maintenance professionals

Cons:

  1. Limited portfolio size compared to larger companies
  2. Less transparent about exact management fees
  3. Mixed reviews about response times for maintenance
  4. Smaller team size may affect availability

Who We Think Guest Haus Rentals is Best Suitable For:

Guest Haus Rentals is ideal for property owners who value personalized staging and design services, particularly those with unique or character-rich properties that need specialized attention to stand out in Austin's market.

One Fine BnB

One Fine BNB stands out for its multi-platform marketing approach, listing properties on over 50 different vacation rental sites. Their comprehensive management services and round-the-clock customer support have made them popular among hosts seeking wider exposure.

One Fine BNB Features and Services

A comprehensive management company focusing on maximizing property visibility:

  1. Multi-Platform Marketing: Listing optimization across 50+ booking sites
  2. High-End Services: Premium property maintenance and guest support
  3. Property Care: Detailed property maintenance and upkeep
  4. Guest Relations: Personalized guest communication
  5. Security Management: Safe and secure rental protocols
  6. International Management: Experience with domestic and international properties

Why We Like One Fine BNB

Their extensive multi-platform marketing strategy ensures properties are listed on over 50 different vacation rental sites, maximizing exposure and booking potential.

One Fine BNB Pricing and Fees

One Fine BNB provides full-service property management with listing optimization across over 50 booking sites. Their fee structure includes comprehensive management services, though specific percentages aren't publicly disclosed. They emphasize transparent pricing with detailed monthly statements tracking every dollar from guest payment to owner deposit.

One Fine BNB Pros and Cons

Operating across multiple booking platforms with AI-driven technology:

Pros:

  1. No initial signup fees or upfront costs
  2. AI-driven pricing optimization technology
  3. Multi-platform listing strategy
  4. Comprehensive owner's portal for real-time monitoring
  5. Commission-based pricing structure

Cons:

  1. Multiple reviews mention poor communication
  2. Issues with property cleanliness reported
  3. Some guests report maintenance problems
  4. Mixed reviews about customer service quality

Who We Think One Fine BNB is Best Suitable For:

One Fine BNB is best suited for tech-savvy property owners who want a data-driven approach to property management and are comfortable with a commission-based pricing model.

ATX Property Management

ATX Logo

ATX Property Management is a full-service turnkey property management company with vast experience managing properties across Austin since 2016. Their portfolio includes over $500M worth of single-family and multi-family assets. They offer transparent pricing with no hidden fees and provide comprehensive property analysis.

ATX Property Management Features and Services

  • Marketing and Leasing: Professional property marketing and tenant placement services
  • Tenant Screening: Comprehensive screening process for quality tenants
  • Financial Management: Monthly and annual cash flow reports with 24/7 online access
  • Maintenance Coordination: Complete property maintenance and make-ready services
  • Quarterly Inspections: Regular interior and exterior property evaluations
  • Security Deposit Management: Complete handling of deposits and accounting
  • Property Code Compliance: Ensuring properties meet all local regulations

Why We Like ATX Property Management

Their all-inclusive pricing structure with no hidden fees or additional charges for essential services like quarterly inspections sets them apart, as they refuse to charge extra for services they consider fundamental to property management.

ATX Property Management Pricing and Fees

ATX Property Management charges 7% of monthly rent collected for their management services. Their all-inclusive pricing structure includes no hidden fees, no annual fees, no vacancy fees, and no upcharge fees on repairs and materials. They provide quarterly interior/exterior inspections and complete property code compliance services as part of their base fee.

ATX Property Management Pros and Cons

Operating since 2005, managing both residential and commercial properties:

Pros:

  1. Comprehensive property inspection services
  2. Detailed financial reporting
  3. Professional maintenance coordination
  4. Online owner portal access
  5. Transparent 7% management fee structure

Cons:

  1. Multiple reviews mention communication issues
  2. Some reports of delayed maintenance responses
  3. Inconsistent customer service experiences
  4. Limited staff availability reported

Who We Think ATX Property Management is Best Suitable For:

ATX Property Management is best suited for property owners seeking a established company with comprehensive services and who prefer a fixed, transparent fee structure rather than variable pricing.

512-Society Property Management

512 Society Logo

512-Society Property Management is a locally-owned company specializing in both short-term and vacation rentals, they've built their reputation on transparent communication and detailed property care. Their services include comprehensive maintenance programs and dedicated property managers for each listing.

512-Society Property Management Features and Services

With over 14 years of experience in property management:

  1. Customized Management: Tailored services starting at $101 per unit
  2. Tenant Screening: Comprehensive background checks
  3. Marketing Coverage: Listing on MLS and 100+ websites
  4. Financial Management: Monthly profit/loss statements and direct deposits
  5. Online Payment System: Free online rental payment processing
  6. Maintenance Management: Multiple repair bid collection and vendor negotiations
  7. Preventative Care: Regular property maintenance and updates4

Why We Like 512-Society Property Management

Their transparent fee structure includes no junk fees, no annual fees, no vacancy fees, and no upcharge fees on repairs and materials, making their pricing structure one of the most straightforward in the industry.

512-Society Property Management Pricing and Fees

Operating since 2005, 512-Society provides property management services with transparent pricing. While their exact percentage isn't publicly disclosed, they include comprehensive services such as 6-month property condition reports, accounting services, online access, maintenance coordination, and lease renewal services. They emphasize no hidden fees and provide 24/7 access to property portfolios through their digital platform.

512-Society Property Management Pros and Cons

A long-standing Austin property management company:

Pros:

  1. Well-established vendor relationships
  2. Professional property maintenance services
  3. Comprehensive resident screening
  4. Detailed property condition reports
  5. Online payment processing system

Cons:

  1. Frequent system and process changes
  2. Mixed reviews about communication
  3. Some complaints about maintenance response times
  4. Reports of inconsistent service quality

Who We Think 512-Society Property Management is Best Suitable For:

512-Society Property Management is best suited for property owners who prioritize established vendor relationships and comprehensive property maintenance services, particularly those with long-term investment properties in the Austin area.

⚡️
Reveal any property's Airbnb and Long-Term rental profitability

Buy this property and list it on Airbnb.