Best Airbnb Property Management Companies in Cleveland, Ohio

Navigating Cleveland's property management landscape can be overwhelming for Airbnb hosts and short-term rental owners. This comprehensive guide examines the top local property management companies, analyzing their services, pricing, and performance. Whether you're a seasoned investor or new to the market, we'll help you find the perfect management partner.

Top 10 Property Management Companies in Cleveland

HostPros Cleveland

A locally-owned powerhouse serving Greater Cleveland and Akron, HostPros has built an impressive reputation through their proven four-step management process. Their comprehensive approach includes professional photography, meticulous property maintenance, and a dedicated local team that treats each property like their own. With 24/7 guest support and a network of trusted service providers, they've established themselves as a reliable choice for property owners.

HostPros Cleveland Features and Services

• Full-Service Property Setup: A comprehensive onboarding process that includes professional photography, property staging, and listing optimization. Their team handles everything from initial evaluation to making your property guest-ready.
• Dynamic Pricing Management: Uses advanced analytics and market data to adjust pricing strategies for maximum revenue. The system continuously monitors local events, seasonality, and competitor rates to optimize your property's performance.
• 24/7 Guest Communication: Dedicated team handling all guest inquiries, check-ins, and support needs throughout the stay. Response times are monitored to ensure guest satisfaction and maintain high booking rates.
• Maintenance Network: Established partnerships with local service providers for immediate response to maintenance issues. Their vetted contractor network handles everything from minor repairs to major emergencies.

Why We Like HostPros Cleveland

Their proven four-step process sets them apart, combining local market expertise with sophisticated analytics for property evaluation and revenue projections. This systematic approach ensures consistent performance and reliable passive income for property owners.

HostPros Cleveland Pricing and Fees

Their management fee structure starts at 20% of monthly rental revenue for full-service property management. A one-time setup fee of one month's rent covers initial property preparation, photography, and listing creation. Additional fees include a $250 deep cleaning fee between guests and a 3% maintenance coordination fee for any repairs over $500.

HostPros Cleveland Pros and Cons

Pros:

• Proven four-step onboarding process that consistently delivers results for new properties
• Strong local vendor network across Greater Cleveland ensuring quick maintenance response
• Advanced revenue management system with demonstrated success in local market optimization
• Professional photography and staging services included in setup package

Cons:

• Higher setup fees compared to other local managers
• Limited flexibility in service packages
• Minimum property value requirements may exclude some properties
• Strict cancellation policies for management contracts

Who We Think HostPros Cleveland is Best Suitable For:

Property owners with higher-end properties in prime Cleveland locations who value systematic management approaches and are willing to pay premium rates for comprehensive service.

Plum Tree Rentals

Known for their deep local market expertise, Plum Tree Rentals has carved out a strong niche in Cleveland's short-term rental scene. Their hands-on approach and intimate knowledge of neighborhood dynamics help property owners maximize their returns while maintaining high property standards.

Plum Tree Rentals Features and Services

1. Property Performance Analytics: Detailed reporting and analysis of property metrics to identify improvement opportunities. Their system tracks occupancy rates, revenue patterns, and guest satisfaction metrics.
2. Online Payment Management: Secure payment processing system with multiple payment options for guests. Their platform handles all financial transactions and provides detailed financial reporting.

Why We Like Plum Tree Rentals

Their deep local market knowledge and hands-on management approach provide personalized attention to each property, ensuring consistent quality and guest satisfaction.

Plum Tree Rentals Pricing and Fees

Plum Tree operates on a tiered pricing model, with management fees ranging from 18-25% of monthly revenue depending on property type and service level. Their base package at 18% includes standard management services, while their premium package at 25% adds marketing optimization and revenue management. They charge a one-time onboarding fee of $500 and include maintenance coordination in their base fee.

Plum Tree Rentals Pros and Cons

Pros:

• Deep knowledge of Cleveland neighborhood dynamics
• Personalized attention to each property
• Strong track record with historic properties
• Flexible management terms

Cons:

• Smaller operation with limited scalability
• Less sophisticated technology platform
• Longer response times during peak seasons
• Limited experience with luxury properties

Who We Think Plum Tree Rentals is Best Suitable For:

Owners of mid-market properties who prefer a more personal, hands-on management approach and value local market expertise over cutting-edge technology.

Soda Stays Cleveland Division

Operating with a data-driven approach, their Cleveland division leverages advanced technology for dynamic pricing and guest communications. Their comprehensive service package includes 24/7 support with impressive 5-minute response times and full-service property management.

Soda Stays Cleveland Division Features and Services

1. Smart Home Integration: Complete setup and management of smart home devices for seamless guest access and enhanced security. Their technology stack includes automated check-in systems and remote monitoring capabilities.
2. Revenue Optimization: Proprietary software that delivers 26.4% higher revenue compared to competitors in the Ohio market. Their dynamic pricing model combines big data analysis with human expertise for optimal results.
3. Interior Design Services: Professional design team that handles property styling and furnishing to maximize guest appeal. They ensure each property meets current market trends and guest expectations.

Why We Like Soda Stays Cleveland

Their technology-first approach, developed by graduates from top universities, delivers measurably higher returns through sophisticated revenue management algorithms and automation.

Soda Stays Cleveland Division Pricing and Fees

Offering one of the most competitive rates in Cleveland, Soda Stays charges 15% of monthly revenue for their comprehensive management package. Their fee structure is straightforward with no hidden costs, covering all core services including dynamic pricing, guest communication, and maintenance coordination. They've maintained this industry-low fee while delivering 26.4% higher revenue compared to market averages.

Soda Stays Cleveland Division Pros and Cons

Pros:

• Industry-leading revenue management technology
• Proven track record of 26.4% higher revenue than competitors
• Quick response times averaging 5 minutes
• Comprehensive smart home integration

Cons:

• Less personalized service due to technology-first approach
• Limited flexibility in management terms
• Higher technology fees for smart home features
• Strict property standards requirements

Who We Think Soda Stays Cleveland Division is Best Suitable For:

Tech-savvy property owners who prioritize maximizing revenue through data-driven management and are comfortable with a more automated approach to property management.

Neat Suites Cleveland

A mid-tier management company that's quickly gained traction in the Cleveland market. While their earnings align with industry averages, they excel in providing personalized service and maintaining consistent property standards.

Neat Suites Cleveland Features and Services

1. Mid-Market Specialization: Tailored management approach for mid-tier properties with balanced service offerings. Their services focus on maintaining consistent property standards while maximizing returns.
2. Standardized Operations: Systematic approach to property management with established protocols for maintenance and guest services. Their operational framework ensures reliable service delivery across all properties.

Why We Like Neat Suites Cleveland

Their specialized focus on mid-market properties allows for optimized service delivery and cost-effective management solutions that maintain high-quality standards.

Neat Suites Cleveland Pricing and Fees

Their management fee structure ranges from 20-30% of monthly revenue, with the percentage depending on property location and type. The base rate includes standard property management services, while premium locations or luxury properties may incur higher rates. A one-time setup fee of $750 covers professional photography and initial property preparation.

Neat Suites Cleveland Pros and Cons

Pros:

• Achieved 100% Airbnb response rate with average response times under an hour
• Proven track record of growing from 6 to 46 listings, showing scalability
• Specializes in uniquely-designed properties with consistent high standards

Cons:

• After-hours messaging was initially problematic before implementing solutions
• Required external services implementation to maintain response times
• Limited to specific property types that meet their design standards

Cleveland Property Solutions

A boutique management company focusing exclusively on the Cleveland market, they've established themselves through detailed local market insights and strong relationships with service providers.

Cleveland Property Solutions Features and Services

1. Local Market Optimization: Specialized knowledge of Cleveland neighborhoods and market dynamics for targeted property positioning. Their team understands local events and seasonal patterns that affect booking rates.
2. Compliance Management: Complete handling of Cleveland's short-term rental regulations and permit requirements. They ensure properties meet all local ordinances and maintain necessary documentation.

Why We Like Cleveland Property Solutions

Their focused expertise in the Cleveland market allows for nuanced property management strategies that capitalize on local events and tourism patterns.

Cleveland Property Solutions Pricing and Fees

Operating with a flat-rate structure of 22% for their full-service management package, Cleveland Property Solutions includes all essential services in their base fee. Additional services like deep cleaning ($200-$300 per turnover) and maintenance coordination (5% of repair costs) are charged separately. They require a six-month minimum commitment with a $500 onboarding fee.

Cleveland Property Solutions Pros and Cons

Pros:

1. Strong local market expertise in Cleveland neighborhoods
2. Comprehensive compliance management for local regulations
3. Established maintenance vendor network

Cons:

• Limited scalability compared to larger managers
• Focused only on specific Cleveland neighborhoods
• Higher fees for maintenance coordination

Cleveland Property Management Group

Operating in the heart of Cleveland since 2008, Cleveland Property Management Group has established itself as a trusted name in property management. Their broker-owned operation combines deep local market knowledge with sophisticated property management solutions. With a portfolio spanning residential and short-term rentals across Greater Cleveland, they've developed a reputation for maximizing property performance while maintaining high service standards.

Cleveland Property Management Group Features and Services

1. Portfolio Analysis and Optimization: Comprehensive evaluation of investment properties to maximize performance and returns. Their team provides detailed analysis for both existing properties and potential acquisitions.
2. Full-Service Maintenance: Complete maintenance coverage from minor repairs to full renovations with an established contractor network. Their in-house team coordinates all service calls and renovation projects.
3. Marketing and Resident Screening: Professional marketing services combined with thorough resident screening processes. Their system ensures properties are marketed effectively while maintaining high-quality tenant standards.

Why We Like Cleveland Property Management Group

Their comprehensive broker-led approach combines investment analysis with full-service property management, making them particularly valuable for investors seeking both management and portfolio growth.

Cleveland Property Management Group Pricing and Fees

Their management fee structure operates on a percentage-based model, charging 20% of monthly rental revenue for comprehensive property management. A one-time setup fee of $500 covers initial property preparation and listing creation. Additional fees include cleaning services between guests ($150-$300 depending on property size) and a 5% maintenance coordination fee for repairs exceeding $500.

Cleveland Property Management Group Pros and Cons

Pros:

1. Strong track record managing multiple properties across Northeast Ohio
2. Licensed Real Estate Broker status enabling full-service investment support
3. Comprehensive maintenance department with renovation capabilities
4. Proven success with out-of-state and international investors
5. Quick response time to maintenance issues and property concerns

Cons:

1. Fast-paced environment that can be stressful during peak periods
2. Higher intensity work environment with constant urgent deadlines
3. Some reports of internal department conflicts
4. Limited flexibility in management terms
5. Strict property standards and requirements

Who We Think Cleveland Property Management Group is Best Suitable For:

Property owners seeking a full-service management company with strong investment expertise, particularly those who own multiple properties or live out of state. Their comprehensive approach and broker-level services make them ideal for investors looking to both manage and grow their property portfolio in Northeast Ohio.

Home Suite Home

A locally-owned powerhouse managing over 55 properties throughout Cuyahoga County, Home Suite Home brings a fresh perspective to property management. Their tech-forward approach, combined with boots-on-the-ground expertise, has revolutionized how properties are managed in Cleveland's diverse neighborhoods. Their bilingual team ensures seamless communication and service delivery across all aspects of property management.

Home Suite Home Features and Services

• Boots-on-Ground Management: Active local management approach with hands-on property oversight in Cuyahoga County. Their team provides direct supervision of 55 properties with personalized attention to each.
• Bilingual Support Services: Comprehensive bilingual (Spanish/English) communication and support for both owners and tenants. Their team ensures clear communication across all aspects of property management.
• Online Payment Portal: Secure digital platform for rent collection and maintenance requests with mobile functionality. The system provides automated payment options and streamlined maintenance submissions.

Why We Like Home Suite Home

Their combination of local expertise and modern technology infrastructure, managed by experienced real estate professionals with over 20 years of combined experience, provides a balanced approach to property management.

Home Suite Home Pricing and Fees

Operating with a tiered pricing structure, Home Suite Home charges between 18-25% of monthly revenue, with rates varying based on property type and service level. Their base package starts at 18% for standard services, while premium services command 25%. A one-time onboarding fee of $750 covers initial setup and professional photography.

Home Suite Home Pros and Cons

Pros:

1. Strong track record with 55+ properties under management
2. Bilingual support services (English/Spanish)
3. Comprehensive cleaning and maintenance protocols
4. Proven success with urban properties
5. Professional photography and listing optimization

Cons:

1. Limited to Cuyahoga County coverage
2. Higher management fees for premium services
3. Strict property acceptance criteria
4. Less flexible contract terms

Who We Think Home Suite Home is Best Suitable For:

Urban property owners with well-maintained units who prioritize professional management and are willing to pay for premium services to ensure consistent guest experiences.

Realty Now Property Management

With a focus on preserving property value through proactive management, Realty Now Property Management has carved out a distinctive niche in Cleveland's property management landscape. Their systematic approach to property care and tenant relations has earned them recognition as one of Cleveland's most reliable property management firms. Their comprehensive service model emphasizes regular inspections and swift maintenance response.

Realty Now Property Management Features and Services

1. Regular Property Inspections: Systematic property inspection program to maintain property conditions and prevent issues. Their team conducts regular visits to ensure property standards are maintained.
2. Maintenance Coordination: Comprehensive maintenance management system with quick response times to tenant requests. Their team handles all aspects of maintenance coordination and billing.
3. Tenant Screening Protocol: Strict screening process including financial and criminal background checks. Their system ensures only qualified tenants are placed in properties.

Why We Like Realty Now Property Management

Their systematic approach to property inspections and maintenance management helps prevent issues before they become problems, protecting property values long-term.

Realty Now Property Management Pricing and Fees

Their fee structure consists of a base management fee of 22% of monthly rental revenue, covering core management services. Additional costs include a $500 onboarding fee, cleaning fees between guests ($150-$250), and a 5% maintenance coordination fee. They require a minimum six-month management commitment.

Realty Now Property Management Pros and Cons

Pros:

1. Systematic property inspection program
2. Quick maintenance response times
3. Strong local vendor relationships
4. Comprehensive screening protocols
5. Regular property condition reports

Cons:

1. Limited technology integration
2. Traditional management approach
3. Higher setup fees
4. Less experience with vacation rentals

Who We Think Realty Now Property Management is Best Suitable For:

Property owners who prioritize preventive maintenance and systematic management approaches, particularly those with properties in Cleveland's established neighborhoods requiring regular attention to detail.

Amoúr Property Management

Drawing on 15 years of Cleveland real estate expertise, Amoúr Property Management specializes in investment property optimization. Their data-driven approach to property management combines traditional values with modern efficiency. They've built their reputation on helping property owners not just manage their current assets, but strategically grow their portfolios.

Amoúr Property Management Features and Services

1. Investment Property Services: Specialized focus on investment property management with detailed monthly reporting. Their team provides comprehensive statements and multi-channel communication options.
2. Real Estate Investment Guidance: Professional guidance for property acquisition and portfolio expansion. Their 15-year experienced team assists with investment strategy and property selection.

Why We Like Amoúr Property Management

Their focus on investor education and strategic property acquisition makes them particularly valuable for those looking to build their real estate portfolio.

Amoúr Property Management Pricing and Fees

Amoúr implements a competitive fee structure ranging from 15-20% of monthly rental revenue, depending on property location and service package selected. Their pricing includes a one-time setup fee of $500 and separate cleaning fees ($200-$300 per turnover). Additional services like maintenance coordination incur a 3% fee of total repair costs.

Amoúr Property Management Pros and Cons

Pros:

1. 15 years of local market experience
2. Strong focus on investment property optimization
3. Detailed monthly reporting systems
4. Strategic property acquisition guidance
5. Multi-channel communication options

Cons:

1. Higher management fees than competitors
2. Limited weekend support availability
3. Selective about property locations
4. Minimum property value requirements

Who We Think Amoúr Property Management is Best Suitable For:

Investment-focused property owners looking to build a portfolio of short-term rentals in Cleveland's premium locations, particularly those seeking both management services and investment guidance.

JAMM Property Management

A family-owned business deeply rooted in Cleveland's real estate market, JAMM Property Management brings personal attention to professional property management. Their comprehensive approach encompasses everything from day-to-day management to long-term investment strategy. With a focus on building lasting relationships, they've become known for their hands-on management style and attention to detail.

JAMM Real Estate Features and Services

1. Family-Oriented Management: Personal approach to property management built on family values and integrity. Their team focuses on building long-term relationships with property owners.
2. Comprehensive Real Estate Services: Full-service real estate support including property management and investment services. Their approach ensures continuity across all aspects of real estate ownership.

Why We Like JAMM Real Estate

Their family-oriented approach combined with comprehensive real estate services provides a personal touch to professional property management.

JAMM Property Management Pricing and Fees

JAMM offers a straightforward fee structure at 10% of gross monthly rental income, making them one of the more competitive options in the Cleveland market. Their transparent pricing model includes standard property management services with no hidden fees. Setup costs and cleaning fees are charged separately based on property size and condition.

JAMM Property Management Pros and Cons

Pros:

1. Family-owned business with strong local relationships in Cleveland
2. BBB Accredited with A+ rating since 2020
3. Comprehensive tenant screening process
4. Quick response times to maintenance issues
5. Clear communication channels with property owners

Cons:

1. Limited experience with short-term rentals compared to long-term
2. Smaller operation which may affect scalability
3. Traditional real estate focus might impact vacation rental expertise
4. Limited technology integration for guest communications

Who We Think JAMM Property Management is Best Suitable For:

Property owners who value personal attention and traditional management approaches, particularly those with properties in Cleveland's residential neighborhoods who might want the flexibility to switch between short-term and long-term rentals.

Wrapping Things Up

Selecting the right property management company in Cleveland requires careful consideration of your specific needs, property type, and management style preferences. While each company offers unique strengths, the best choice depends on your individual circumstances and goals. Consider factors like local expertise, technology integration, pricing structure, and service level when making your decision. Remember that successful property management relationships are built on clear communication, aligned expectations, and proven track records in the Cleveland market.