Best Airbnb Property Management Companies in Salem, Oregon

Choosing the right property management company for your rental property in Salem, Oregon, is a crucial decision that can significantly impact your success and profitability. Here's an honest assessment of eight local property management companies to help you make an informed choice.

Top Property Management Companies in Salem

Valley First Property Management

With over 20 years of combined property management experience, Valley First treats properties as if they were their own. Their full-service approach covers management, maintenance, and landscaping throughout the Willamette Valley. Their seasoned team has been connecting qualified tenants to exceptional properties for over a decade, making them a reliable partner for Airbnb hosts.

Valley First Property Management Features and Services

• Full-Service Property Management: Valley First handles everything from tenant screening to maintenance and financial reporting for properties throughout the Willamette Valley. Their comprehensive approach ensures property owners can be as hands-off as desired while maintaining profitable investments.
• Professional Tenant Screening: Their thorough screening process protects your property by finding qualified tenants who will treat your investment with respect. This process includes background checks, credit verification, and rental history analysis to minimize risk.
• Detailed Property Inspections: Regular inspections ensure your property remains in excellent condition throughout tenancy. These inspections help identify maintenance issues early, preventing costly repairs down the road.
• Online Owner Portal: Property owners can access financial statements, inspection reports, and other important documents through a convenient online portal. This technology allows for transparent communication and 24/7 access to your property information.
• Maintenance Services: With an in-house maintenance team holding a CCB license, Valley First can quickly address repair needs. This integrated approach ensures quality work and faster response times for both emergency and routine maintenance.

Why We Like Valley First Property Management

Valley First stands out with their full-service approach that includes management, maintenance, and landscaping all under one roof. Their experienced team of over 20 years combined property management experience and licensed property managers means owners can truly be hands-off while their investment is professionally managed with the same care as if it were the management team's own property.

Valley First Property Management Pricing and Fees

Valley First Property Management offers tiered pricing based on the number of properties you own. For one or two residential properties, they charge 5% of collected rents with no fees during vacancies. If you have three or more units, the fee drops to 4%, and with ten or more, it decreases to 3%. Owners with twenty-plus properties pay just 2%, while large apartment complexes (60+ units) qualify for a 1% rate that includes an onsite manager. They also charge a tenant placement fee of 1/2 the first month's rent and lease renewals at 3/8 of one month's rent. A $500 per unit retainer is required for maintenance expenses.

Valley First Property Management Pros and Cons

Pros:

1. Full-service approach - They handle management, maintenance, and landscaping all under one roof, creating a seamless experience for property owners.
2. Experienced team - With over 20 years of combined property management experience, they bring valuable expertise to your investment.
3. Licensed property managers - Their team includes two licensed property managers, ensuring professional oversight of your property.
4. Tiered pricing structure - They offer reduced rates for owners with multiple properties, making them cost-effective for portfolio investors.
5. No vacancy fees - They don't charge management fees during vacancies, helping owners maintain cash flow during turnover periods.

Cons:

• Required maintenance retainer - The $500 per unit maintenance retainer may be challenging for new investors with limited capital.
• Tenant placement fees - Their fee of half the first month's rent for tenant placement is on the higher end compared to some competitors.
• Limited online presence - They have fewer online reviews than some competitors, making it harder to assess tenant satisfaction.
• Geographic limitations - While they serve the Willamette Valley, their coverage may not extend to all areas equally.

Who We Think Valley First Property Management is Best Suitable for:

Valley First is ideal for investors with multiple properties in the Willamette Valley who want a comprehensive management solution with in-house maintenance capabilities. Their tiered pricing structure particularly benefits those with growing portfolios, while their full-service approach appeals to hands-off investors who want one company handling all aspects of property management.

SMI Property Management

Serving Salem and the Willamette Valley for 48 years, SMI Property Management brings customer-centered services to diverse communities. Recently expanded to Portland, they now manage over 5,400 multifamily units across Oregon. Their team of 160 employees offers comprehensive services including tenant placement, property maintenance, 24-hour emergency services, and marketing of vacancies.

SMI Property Management Features and Services

1. Comprehensive Management Services: SMI offers tenant placement, property inspections, regular maintenance, 24-hour emergency services, and marketing of vacancies. Their full-service approach covers all aspects of property management, allowing owners to be as involved or hands-off as they prefer.
2. Expanded Service Area: Recently merged with JPM Real Estate Services, SMI now manages over 5,400 multifamily units from Corvallis and Albany through Salem and Keizer up to Portland. This expanded footprint gives them extensive market knowledge throughout the Willamette Valley and Portland metro area.
3. Experienced Team: With approximately 160 employees including highly trained portfolio managers, apartment community managers, and skilled maintenance teams, SMI offers deep expertise. Their large team ensures responsive service and specialized knowledge for different property types.
4. Commercial Property Management: In addition to residential properties, SMI manages approximately 50 commercial office and retail properties in the mid-Willamette Valley. This diversified experience gives them insight into various property management challenges and solutions.
5. Customer-Centered Approach: SMI prioritizes creating beneficial situations for everyone involved, matching the right tenant with the right property owner. Their approach focuses on tenant satisfaction while maximizing return on investment for property owners.

Why We Like SMI Property Management

SMI Property Management's recent expansion to Portland through their merger with JPM Real Estate Services demonstrates their growth and capability to manage properties throughout the region. With 48 years of experience serving Salem and the Willamette Valley, their team of approximately 160 employees provides industry-leading services with a customer-centered approach that benefits both property owners and tenants

SMI Property Management Pricing and Fees

SMI Property Management structures their fees as a percentage of gross revenue, though they don't publicly disclose their exact rates. You can expect to pay between 8-10% for their comprehensive management services. Additional expenses include maintenance costs and advertising expenses, which are charged directly to the property. Their management services cover tenant screening, lease preparation, rent collection, security deposit management, and detailed financial reporting. For multi-family properties, their rates may be negotiable based on the number of units.

SMI Property Management Pros and Cons

Pros:

• Extensive experience - With 48 years in the business, they bring decades of market knowledge to property management.
• Wide service area - Their recent expansion to Portland gives them extensive coverage throughout the Willamette Valley.
• Large team - With approximately 160 employees, they have the resources to handle various property management needs.
• Commercial expertise - They manage both residential and commercial properties, offering versatility for diverse investors.
• Established systems - Their longevity suggests they have developed efficient management processes over time.

Cons:

• Poor tenant reviews - Multiple Yelp reviews indicate dissatisfaction from tenants, suggesting potential issues with tenant relations.
• Communication issues - Several reviews mention difficulties reaching management and getting timely responses.
• Maintenance concerns - Some tenants report neglected maintenance and cleanliness issues at properties.
• High turnover - One review mentions the company selling their management contract, indicating potential instability.
• Aggressive rent increases - Reviews suggest they maximize rent increases whenever legally possible.

Who We Think SMI Property Management is Best Suitable for:

SMI is best suited for investors with multiple properties throughout the Willamette Valley who prioritize maximizing rental income and need a company with extensive resources. Their size and experience make them appropriate for larger investors who may be less concerned about tenant satisfaction metrics and more focused on financial performance across a diverse portfolio of properties.

RedAwning

RedAwning specializes in vacation rental management for busy owners and Airbnb hosts in Salem. They handle everything from permits and licenses to guest expectations and property setup. Their dynamic pricing adjusts rates based on seasonality and demand, while their extensive marketing places your property on hundreds of travel websites including Airbnb, VRBO, and Expedia.

RedAwning Features and Services

1. Vacation Rental Specialization: RedAwning focuses exclusively on short-term and vacation rental management for busy owners and Airbnb hosts in Salem. Their specialized approach ensures your property meets the unique needs of vacation travelers rather than long-term tenants.
2. Dynamic Pricing: Their system automatically adjusts rental rates based on seasonality and demand in Salem to maximize revenue. This technology ensures your property is competitively priced while capturing peak rates during high-demand periods.
3. Comprehensive Marketing: RedAwning places your property on hundreds of travel websites including Airbnb, VRBO, Expedia, and Google Travel. This extensive distribution network significantly increases your property's visibility to potential guests.
4. Permit and License Management: They handle all necessary permits and licenses required to operate a legal short-term rental in Salem. This service helps owners navigate complex local regulations and avoid potential legal issues.
5. Guest Expectation Management: RedAwning manages guest communications and expectations before, during, and after their stay. Their professional approach ensures guests have a positive experience while protecting your property.

Why We Like RedAwning

RedAwning's dynamic pricing technology stands out as a game-changer for vacation rental owners, automatically adjusting rates based on seasonality and demand in Salem. This sophisticated approach to pricing optimization helps maximize revenue throughout the year while remaining competitive in the market, all while their extensive marketing places your property on hundreds of travel websites including Airbnb, VRBO, Expedia, and Google Travel.

RedAwning Pricing and Fees

RedAwning offers a straightforward pricing structure with a 10% commission on booking revenue, plus a standard 3% credit card processing fee. These fees are deducted from rent and other charges before you receive payment. No commissions are charged on taxes. Their services include listing your property on major platforms like Airbnb, VRBO, Expedia, and Google Travel. RedAwning handles guest payments and contract management while you maintain control over cleaning, maintenance, and repairs. Their dynamic pricing system adjusts rates based on seasonality and demand in Salem to maximize your revenue.

RedAwning Pros and Cons

Pros:

• Vacation rental specialization - They focus exclusively on short-term rentals, making them experts in the Airbnb market.
• Dynamic pricing technology - Their automated pricing adjustments help maximize revenue based on seasonality and demand.
• Extensive marketing reach - They list properties on hundreds of travel websites, significantly increasing visibility.
• Regulatory compliance - They handle permits and licenses required for legal short-term rentals in Salem.
• Straightforward fee structure - Their 10% commission plus 3% credit card processing fee is transparent and competitive.

Cons:

• Limited local presence - As a national company, they may lack the deep local knowledge of Salem-specific companies.
• Owner responsibilities remain - Owners still handle cleaning, maintenance, and repairs, requiring some involvement.
• Potential platform dependency - Their business model relies heavily on third-party booking platforms.
• Less personalized service - As a larger company, they may not offer the same level of personalized attention as smaller local managers.
• Focus on technology - Their tech-forward approach may not appeal to less tech-savvy property owners.

Who We Think RedAwning is Best Suitable for:

RedAwning is ideal for Salem property owners specifically focused on short-term vacation rentals who want to maximize their property's visibility across multiple booking platforms. They're particularly well-suited for owners who are comfortable handling or arranging cleaning and maintenance themselves but want professional help with marketing, dynamic pricing, and navigating the regulatory landscape of short-term rentals.

Trilliant Property Management

Trilliant PM adds value and minimizes stress for property owners throughout Salem. With 7+ years of experience and an A+ BBB rating, they offer flexible management solutions that can be tailored to your involvement level. Their comprehensive services include expert marketing, thorough tenant screening, rent collection, and maintenance coordination to protect your investment and keep tenants happy.

Trilliant Property Management Features and Services

1. Property Value Addition: Trilliant Property Management focuses on adding value to properties while minimizing stress for owners throughout Salem. Their management approach aims to protect and enhance your investment while simplifying the ownership experience.
2. Flexible Management Solutions: They offer customizable management packages that can be tailored to your desired level of involvement. This flexibility allows owners to remain as hands-on or hands-off as they prefer.
3. Expert Marketing: Their marketing strategies help attract qualified tenants quickly to minimize vacancy periods. These approaches include professional photography, compelling listings, and targeted advertising.
4. Thorough Tenant Screening: Comprehensive screening processes help identify reliable, responsible tenants for your property. Their screening includes background checks, credit verification, income verification, and rental history analysis.
5. Maintenance Coordination: Trilliant coordinates all maintenance needs with trusted vendors to keep properties in excellent condition. Their maintenance network ensures quality work at reasonable prices.

Why We Like Trilliant Property Management

Trilliant Property Management's flexible management solutions allow property owners to customize their level of involvement, making them ideal for investors who want options in how their properties are managed. Their approach focuses on adding value while minimizing stress, with services that can be tailored to match each owner's specific needs and preferences while maintaining their A+ BBB rating.

Trilliant Property Management Pricing and Fees

Trilliant Property Management doesn't publicly list their management fees, but based on reviews, they typically charge between 8-10% of monthly rent for their services in Salem. Their fees vary based on property type and unit mix, with some services incurring additional costs. For short-term rentals and Airbnbs, rates may be higher, typically in the 15-20% range. Trilliant has demonstrated success with various property types, including apartment complexes and townhomes, by increasing rental rates and revenue through effective marketing and maintenance strategies.

Trilliant Property Management Pros and Cons

Pros:

• Flexible management solutions - They offer customizable packages tailored to owner involvement preferences.
• Positive workplace culture - Employee reviews indicate a supportive and professional work environment.
• A+ BBB rating - Their high rating suggests commitment to ethical business practices.
• Family-oriented approach - Reviews mention their family-like treatment of both owners and employees.
• Experienced leadership - They bring 7+ years of experience to property management in Salem.

Cons:

• Workload concerns - Multiple employee reviews mention heavy workloads, which could affect service quality.
• Parking limitations - Office parking is mentioned as a challenge in employee reviews.
• Limited public pricing information - They don't publicly disclose their fee structure, making initial comparisons difficult.
• One negative integrity review - A former employee raised concerns about company integrity, though this appears to be an outlier.
• Higher short-term rental rates - Their fees for Airbnbs may be in the 15-20% range, higher than long-term rental management.

Who We Think Trilliant Property Management is Best Suitable for:

Trilliant Property Management is best suited for Salem property owners who value flexibility in their management arrangements and want a company with a strong ethical reputation. Their customizable approach makes them ideal for investors who want to maintain some involvement in their property's management while delegating specific tasks, and their family-oriented culture would appeal to owners who prioritize relationship-building with their management company.

Cascadian Properties

Cascadian Properties delivers full-service residential property management from their Salem office, serving areas from Portland to Eugene and from the coast to the mountains. Their mission centers on providing professional and prompt service to both property owners and residents, ensuring the most beneficial experience for all parties involved.

Cascadian Properties Features and Services

1. Full-Service Residential Management: Cascadian Properties specializes in residential real estate management throughout Salem and surrounding areas. Their comprehensive approach covers all aspects of property management from tenant placement to maintenance.
2. 24/7 Property Management: They offer round-the-clock service to address emergencies and urgent property needs. This constant availability ensures problems are resolved quickly before they escalate.
3. Online Owner Access: Property owners enjoy 24/7 online access to their property accounts and reports. This technology provides transparency and convenience for tracking your investment's performance.
4. Detailed Inspection Services: Cascadian conducts thorough move-in/move-out inspections with detailed reports and photos. These comprehensive inspections protect your property and provide documentation for security deposit decisions.
5. Wide Service Area: From their Salem office, they provide services from Portland to Eugene and from the coast to the mountains. This extensive coverage allows them to manage properties throughout the Willamette Valley region.

Why We Like Cascadian Properties

Cascadian Properties offers truly comprehensive 24/7 full-service property management with constant availability to address emergencies and urgent property needs. Their round-the-clock service ensures that problems are resolved quickly before they can escalate, giving property owners peace of mind that their investment is being monitored and maintained at all times, regardless of when issues might arise.

Cascadian Properties Pricing and Fees

Cascadian Properties, operating from their Salem office, typically charges between 8-10% of monthly rent for their full-service residential property management. Additional fees may include tenant placement charges (often equivalent to 50-100% of one month's rent) and maintenance coordination fees. Their services extend throughout the Willamette Valley, from Portland to Eugene. For short-term rentals, rates may increase to 15-20% due to the additional work involved in managing vacation properties.

Cascadian Properties Pros and Cons

Pros:

• 24/7 property management - Their round-the-clock service ensures prompt attention to emergencies.
• Wide service area - They cover from Portland to Eugene and from the coast to the mountains.
• Online owner access - Their technology provides 24/7 access to property accounts and reports.
• Detailed inspection services - Thorough move-in/move-out inspections protect your property investment.
• Responsive to maintenance issues - Recent reviews praise their quick response to property issues.

Cons:

• Limited online reviews - They have fewer public reviews than some competitors, making assessment challenging.
• Pricing not publicly disclosed - Their fee structure isn't readily available online for comparison.
• Newer to Yelp - Their limited Yelp history suggests they may be newer to managing their online reputation.
• Potential higher fees for short-term rentals - Industry standards suggest they may charge 15-20% for vacation rentals.

Who We Think Cascadian Properties is Best Suitable for:

Cascadian Properties is ideal for property owners throughout the Willamette Valley who prioritize responsive service and comprehensive property oversight. Their 24/7 availability makes them particularly suitable for investors who want peace of mind knowing their property is constantly monitored, while their detailed inspection services appeal to owners concerned about maintaining their property's condition over time.

Centurion Real Estate Management

With 20 years of experience, Centurion Real Estate Management provides top-notch customer service throughout Salem and surrounding areas. They prioritize positive tenant relationships to minimize vacancies while offering comprehensive services including expert marketing, thorough screening, reliable rent collection, and timely maintenance. Their professional team serves areas extending to Albany, McMinnville, Silverton, and beyond.

Centurion Real Estate Management Features and Services

1. Comprehensive Residential Management: Centurion offers complete residential property management services including tenant screening, leasing, rent collection, and maintenance. Their full-service approach covers all aspects of property management.
2. 24/7 Emergency Maintenance: They provide around-the-clock emergency maintenance services to ensure tenant satisfaction and property protection. This service gives both tenants and owners peace of mind that urgent issues will be addressed promptly
3. Regular Property Inspections: Centurion conducts frequent inspections including drive-by checks and scheduled interior/exterior evaluations. These inspections help identify potential issues early before they become costly problems.
4. Financial Reporting: Detailed financial reporting tools make it easy to track your investment's performance. Property owners can access comprehensive reports through their owner portal.
5. Eviction Management: In the unfortunate event that a tenant needs to be evicted, Centurion covers the cost of simple uncontested evictions. This service helps protect your investment while minimizing financial impact.

Why We Like Centurion Real Estate Management

Centurion Real Estate Management's eviction protection stands out as a valuable offering, covering the cost of simple uncontested evictions for property owners. This unique service provides significant financial protection and peace of mind, knowing that if tenant issues arise, you won't face additional legal expenses during what is already a challenging situation, while their 20 years of experience ensures they handle the process professionally.

Centurion Real Estate Management Pricing and Fees

Centurion Real Estate Management, with 20 years of experience in Salem, typically charges 8-10% of monthly rent for their comprehensive management services. A notable benefit is their eviction protection, covering the cost of simple uncontested evictions. Their services include expert marketing, tenant screening, rent collection, maintenance, financial reporting, and 24/7 emergency maintenance. Centurion serves Salem and surrounding areas including Albany, McMinnville, Silverton, and beyond.

Centurion Real Estate Management Pros and Cons

Pros:

• Eviction protection - They cover the cost of simple uncontested evictions, providing financial security.
• Extensive experience - With 20 years in the business, they bring valuable market knowledge.
• Wide service area - They serve Salem and surrounding areas including Albany, McMinnville, and Silverton.
• 24/7 emergency maintenance - Their around-the-clock service ensures tenant satisfaction and property protection.
• Regular property inspections - Frequent inspections help identify potential issues early.

Cons:

1. Mixed tenant reviews - Yelp reviews show significant variation in tenant experiences.
2. Deposit disputes - Multiple reviews mention challenges getting security deposits returned.
3. Communication issues - Some reviews indicate problems with responsive communication.
4. Aggressive rent increases - Reviews suggest they maximize rent increases when legally possible.
5. Maintenance quality concerns - Some tenants question the thoroughness of maintenance work.

Who We Think Centurion Real Estate Management is Best Suitable for:

Centurion Real Estate Management is best suited for investment property owners in Salem who prioritize financial protection and want a company with extensive regional experience. Their eviction protection service makes them particularly valuable for investors concerned about tenant issues, while their wide service area benefits those with properties throughout the mid-Willamette Valley who want consistent management across multiple locations.

Vallis Property Management

Co-owned by licensed property manager Amy Goodman, Vallis Property Management brings local expertise and community passion to Salem's rental market. Amy's accounting background and Spanish language skills complement co-owner Nathaniel's management experience. Their dedicated team includes maintenance coordinator Luis Garcia, who brings customer service expertise from the tourism industry.

Vallis Property Management Features and Services

1. Local Expertise: Co-owned by licensed property manager Amy Goodman, Vallis brings deep local knowledge of the Salem-Keizer area and Willamette Valley. Their team's understanding of the local market helps optimize rental pricing and tenant placement.
2. Maintenance Coordination: Their dedicated maintenance coordinator ensures prompt attention to property issues and repairs. This specialized role helps maintain property condition and tenant satisfaction.
3. Owner Portal: Property owners can access important information and documents through a convenient online portal. This technology provides transparency and easy communication.
4. Rental Applications: They offer streamlined rental application processes to efficiently screen potential tenants. Their thorough screening helps identify qualified, responsible renters.
5. Quality Housing Focus: Vallis concentrates on providing quality housing for tenants while ensuring maximum returns for property owners. This balanced approach benefits both parties in the rental relationship.

Why We Like Vallis Property Management

Vallis Property Management brings authentic local expertise through co-owner Amy Goodman's licensed property management experience and deep knowledge of the Salem-Keizer area. Their team's strong connection to the community and understanding of the local rental market helps optimize pricing and tenant placement, while Amy's accounting background and Spanish language skills provide additional value to both property owners and tenants.

Vallis Property Management Pricing and Fees

Vallis Property Management, serving the Salem-Keizer area and Willamette Valley, typically charges between 7-10% of monthly rent for their management services. For short-term rentals, rates may increase to 15-20%. Their services include maintenance coordination through their dedicated maintenance coordinator, rental applications processing, and owner portal access. As a smaller, locally-owned company, they may offer more competitive rates and personalized service compared to larger management firms.

Vallis Property Management Pros and Cons

Pros:

1. Local expertise - Co-owned by licensed property manager Amy Goodman with deep knowledge of Salem-Keizer area.
2. Dedicated maintenance coordination - Their specialized maintenance coordinator ensures prompt attention to property issues.
3. Bilingual capabilities - Co-owner's Spanish language skills enhance communication with diverse tenants and contractors.
4. Accounting background - Owner's accounting expertise benefits financial management of properties.
5. Community connection - Their strong local ties help with market insights and vendor relationships.

Cons:

1. Limited online presence - They have fewer reviews and less public information than some competitors.
2. Undisclosed pricing - Their management fees aren't readily available online for comparison.
3. Smaller company - As a smaller operation, they may have more limited resources than larger competitors.
4. Potentially higher short-term rental rates - Industry standards suggest they may charge 15-20% for vacation rentals.

Who We Think Vallis Property Management is Best Suitable for:

Vallis Property Management is ideal for property owners who value local expertise and personalized service in the Salem-Keizer area. Their smaller size and community connections make them particularly suitable for investors who want a more relationship-based approach to property management, while their bilingual capabilities benefit owners whose properties may attract Spanish-speaking tenants or require communication with Spanish-speaking contractors.

Bertolucci Management

Serving the Willamette Valley, Bertolucci Management offers full-service property management for the Mid-Willamette Valley and Central Oregon Coast. They maintain clean facilities and respond promptly to maintenance requests. Their experienced team handles everything from tenant placement to property upkeep, making them a consideration for hands-off property owners seeking local management.

Bertolucci Management Features and Services

1. Full-Service Management: Serving the Mid-Willamette Valley and Central Oregon Coast, Bertolucci offers comprehensive property management services. Their approach covers all aspects of rental property ownership.
2. Clean Facilities: They maintain clean properties and common areas including laundry facilities. This attention to cleanliness helps attract and retain quality tenants.
3. Responsive Maintenance: Bertolucci responds promptly to maintenance requests to keep properties in good condition. Their quick response helps prevent small issues from becoming major problems.
4. Experienced Team: With four licensed property managers and two leasing agents, they bring professional expertise to property management. Their experienced team understands the local rental market and landlord-tenant laws.
5. Family-Owned Business: Established in 2005 by Dan Bertolucci, they operate as a local family-owned property management firm. Their local ownership provides personalized service and community connection.

Why We Like Bertolucci Management

Bertolucci Management's family-owned business model, established in 2005, provides a personalized approach to property management that larger companies might not offer. With four licensed property managers and two leasing agents, they bring professional expertise while maintaining the personal touch and community connection that comes from local ownership and family values.

Bertolucci Management Pricing and Fees

Bertolucci Management, serving the Mid-Willamette Valley and Central Oregon Coast, typically charges between 8-10% of monthly rent for their full-service property management. Additional fees include application fees (approximately $45 per applicant) and tenant placement fees (often 50-100% of one month's rent). According to reviews, they charge for breaking a lease (approximately 1.5 times the monthly rent) and have specific deposit policies. Their cleaning/security deposits are around $1,200, with various deductions for cleaning, carpet cleaning, and maintenance upon move-out. As a family-owned business established in 2005, they bring local expertise to property management.

Bertolucci Management Pros and Cons

Pros:

1. Family-owned business - Established in 2005, they bring a personalized approach to property management.
2. Experienced team - With four licensed property managers and two leasing agents, they offer professional expertise.
3. Wide service area - They cover the Mid-Willamette Valley and Central Oregon Coast.
4. Clean facility maintenance - Reviews mention well-maintained common areas and laundry facilities.
5. Responsive maintenance - Some tenants report prompt attention to maintenance requests.

Cons:

1. Deposit return issues - Multiple reviews mention challenges getting security deposits returned.
2. Non-refundable cleaning fees - They charge for carpet and blind cleaning regardless of unit condition.
3. Application fee practices - Reviews mention charging application fees even when units are likely already rented.
4. Tenant screening concerns - One review suggests potential bias in tenant selection.
5. Communication problems - Some reviews indicate issues with responsive communication.

Who We Think Bertolucci Management is Best Suitable for:

Bertolucci Management is best suited for property owners in the Mid-Willamette Valley who value a family-owned business with extensive local experience. Their team of licensed property managers makes them appropriate for investors seeking professional expertise, while their wide service area benefits owners with properties throughout the region. However, they may be less suitable for owners concerned about tenant satisfaction metrics or those prioritizing maximum deposit returns.

Wrapping Things Up

Your property management choice will shape your investment experience for years to come. Consider scheduling consultations with your top contenders before making a final decision. The right partner will align with your investment goals, communication style, and service expectations—transforming your rental from a time-consuming responsibility into a truly passive income stream that works for you.